Return & Refund Policy

Thank you for shopping at Fix-it phones.

If you are not entirely satisfied with your purchase, we are here to help.

Returns: You have 30 calendar days to return an item from the date you received it, this will be refunded to you after examination of the product. If your return is approved, we will initiate a refund to your credit card (or original payment method). You will receive the credit within a certain amount of days, depending on your card issuers policies.

To be eligible for a return, your item must be unused and in the same condition that you received it.

We will require a form of receipt as proof of purchase or if you paid by card it will show on your bank statement.